Please understand that when you do not cancel within 24 hours or simply not show up, our Staff Members lose valuable time and money as there is not sufficient time to fill the missed time. The Staff Members work on a commission bases. As a courtesy to all guests our services are completed as scheduled. Cancellations of all services require a 24 hour notice. If you do not cancel within 24 hours prior and/or do not show for your appointment you may be charged up to 100% of the missed service/services.
Please arrive 10 minutes prior to your appointment. We schedule appointments according to our specialists’ availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your salon service; it will lessen the effectiveness and most importantly your pleasure, enjoyment and experience. If you do arrive more than 15 minutes late you may incur an additional charge.
As a courtesy to all clients our treatments are completed as scheduled. Cancellations of all services require a 24 hour notice. If you do not cancel and/or do not show for your salon appointment within 24 hours prior, you may be charged a service fee up to 100% of the missed service/services.
Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.